WineAndHospitalityJobs.com Surveys -
Providing You With the Information You Need
Surveys can be an excellent tool to document what is happening in our community and industry, help us understand ourselves, our companies and our employees better and help us become more familiar with the "collective consciousness" that exists in our industry.
While OTL consults on, creates and deploys guest service satisfaction and employee satisfaction surveys for our clients (more info below), we also conduct FREE brief surveys on a number of company or employee related topics. Our suveys are designed to measure and track trends in our growing and increasingly competitive industry. Our surveys ask questions that are open-ended and elicit thoughtful, honest feedback.
We cover topics such as training & development, compensation, job seeking, customer service, sexual harassment, human resources and more. Whether you are a job seeker or an employer, we encourage you to view & participate in our surveys as they address the topics that impact you most.
Click any survey name to submit your feedback. Once you complete a survey and hit the "submit" button, you can view all responses to see if your views mirror or are contrary to those of other respondents. We trust that the information you will receive will give you a better understanding of our unique industry and it's myriad components.
Have a question of your own? Submit it here!
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Employer Surveys
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Job Seeker Surveys
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Outside the Lines Guest Satisfaction Surveys are a cost effective way to conduct targeted research surveys with current and prospective customers. With an Outside the Lines, Inc. guest satisfaction survey, your company will:
- Quickly and cost effectively measure your customer experiences either on a one-time or ongoing basis.
- Gain insight into the needed action to solve customer issues, improve satisfaction, and build loyalty.
- Have the ability to make smart business decisions based on objective, accurate customer feedback.
- Have the means to quickly isolate problems, find and correct service or product issues and contact and potentially save customers who had a disappointing experience.
- Quickly receive feedback on new products and/or services, enabling you to react to the market in a timely manner.
- Enjoy freedom from the cost and time requirements of paper-based surveys.
Do you know how satisfied or dissatisfied your employees are? You should.
Dissatisfied employees tend to perform below their capabilities, leave their jobs relatively quickly, and are unlikely to recommend your company as an employer. Loyal and productive employees are your most important asset. Make employee satisfaction your next initiative.
Call us today at 707.933.0687 for a free 15 minute survey consultation or email surveys@otlconsulting.com for more info.