Building
A
High
Performance
Team
- 5
Simple
Steps
There’s
something
not quite
right at
work. Your
colleagues
are
generally a
good bunch
and work
gets done,
but yet
you’re in
early, leave
late and a
full lunch
break is a
distant
memory.
Chances are
you’ve been
down-sized
or
re-engineered
so radically
there’s zero
tolerance
for mishaps
or delays,
and you
extend your
work day to
pick up the
slack. What
you really
need is some
help on
building a
high
performance
team, to
regain that
work-life
balance we
all yearn
for.
Step 1 -
Master your
own destiny
Realise you
don’t have
to be the
“boss” to
build a high
performance
team. It’s
easy to let
average
performance
slip by just
because
you’re not
in charge.
Always
remember -
it’s your
life that is
being
frittered
away by all
those extra
hours at
work, so
take control
of your
work-life
and be your
own boss,
managing
your own
team.
Step 2 -
Put your
eggs in one
basket
Chances are
you’re a
member or
leader of
many teams
at work.
Think about
which teams
work well
and which
could do
with some
care and
attention.
Do you need
to improve
all your
teams or is
it just one?
Start small
and invest
your efforts
in improving
the team
that will
make the
biggest
difference
to your
working
life. As
they say,
Rome wasn’t
built in a
day.
Step 3 -
If you don’t
know it’s
broke, how
can you fix
it?
Regardless
of how
established
the team is,
invite
constructive
feedback
about the
team's
performance.
In the
classic
“Forming,
Storming,
Norming and
Performing”
team
building
model, the
Storming
part is
about
disagreement,
dissent and
dissatisfaction.
Ask the
team’s
customers
what they
think. Ask
the team
what they
think about
themselves
as a group
and
individually.
Learn to
recognise
the team’s
strengths,
discuss
where
performance
gaps exist
and plan to
close them.
Step 4 -
Proper
practice
prevents
poor
performance
Footballers
spend 95% of
their time
practicing
for the big
game. How
much time do
you and your
team invest
in
practicing
basic skills
and team
work? Even
if you spend
1 hour in an
effective
team
meeting,
planning
who’s doing
what and
when, it’s
still less
than 3% of
your working
week.
Building and
maintaining
a high
performance
team doesn’t
have to be
expensive or
time
consuming,
when you
build it
into your
regular
work-life.
Step 5 -
A stitch in
time
Keep going.
Get your
priority
team
functioning
well and
establish a
team-maintenance
regime. Then
think about
the other
teams in
your life.
What is it
about the
more
productive
teams that
you could
replicate in
the less
effective
teams?
Behaviour
breeds
behaviour,
and as you
develop a
reputation
for being an
effective
team leader
or member,
you’ll be
pleasantly
surprised
how much
easier it is
to make
improvements
elsewhere.
As my
grandmother
said, don’t
have a
wish-bone
where your
back-bone
should be!
High
performance
teams are
not conjured
from thin
air – they
are a direct
result of
thought,
plans and
action.
Follow these
five simple
steps for
building
high
performance
teams and
enjoy longer
lunch breaks
again.